PHSA: Digital Referrals & Orders Program restarts
Following a pause, the Provincial Health Services Authority (PHSA) is restarting the Digital Referrals & Orders (DRO) program, which enables physicians to send, receive, and track referrals, diagnostic orders, and Special Authority requests electronically. By reducing reliance on fax and paper-based processes, DRO aims to improve visibility, coordination, and efficiency throughout the referral process and support more timely, coordinated patient care.
Onboarding will occur in phases, starting on Vancouver Island and expanding across the province over the coming months. Community-based primary care and specialist clinics in all regions of BC can submit an intake form now to express interest in onboarding. Planning is also underway to support implementation in BC health authority settings, with an initial focus on high referral volume areas within BC Cancer, Labs, Medical Imaging, and Primary Care.
Interested in what the DRO restart means for your practice? Join an information session on October 14 to learn more about the program, its phased implementation, who can participate, and how to get involved.
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